Returns & Exchanges
At Ibd Beauty, we want you to be completely satisfied with your purchase. If you are not happy with your beauty products, you can return unopened and unused items within 30 days of delivery for a full refund.
Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and obtain a Return Authorization number.
Pack Securely
Place the unused items in their original packaging, ensuring they are well-protected to prevent damage during transit.
Label and Ship
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing